Terms & Conditions

Last updated: 23 June 2026

Terms & Conditions

Welcome to Thinkora.

These Terms & Conditions govern your use of our website and AI receptionist services. By using our website or purchasing our services, you agree to these Terms.

1. About Thinkora

Thinkora provides AI-powered business communication services, including but not limited to:

  • AI call answering

  • Appointment booking

  • SMS and customer messaging

  • Business workflow automation

  • AI customer support solutions

2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old.

  • You have the authority to act on behalf of your business.

  • The information you provide is accurate and up to date.

3. Services

Thinkora will use reasonable care and skill when providing its services.

While we aim to provide a reliable service, we cannot guarantee uninterrupted or error-free operation at all times.

4. Pricing & Payment

Unless otherwise agreed in writing:

  • AI Receptionist Plan: £199 per month

  • One-time Setup Fee: £399

Prices may change in the future. Existing customers will be notified before any pricing changes take effect.

5. Cancellation

Customers may cancel their monthly subscription at any time.

Cancellation will take effect at the end of the current billing period unless otherwise agreed.

Any setup fees already paid are non-refundable once work has begun.

6. Customer Responsibilities

Customers are responsible for:

  • Providing accurate business information

  • Reviewing AI responses during setup

  • Informing Thinkora of any changes to business hours, services or pricing

  • Using the service lawfully

7. Third-Party Providers

Thinkora uses trusted third-party platforms to deliver its services, including:

Service availability may occasionally be affected by outages or issues with these providers.

8. Intellectual Property

All website content, branding, software, prompts, workflows, documentation and materials created by Thinkora remain the intellectual property of Thinkora unless otherwise agreed in writing.

Customers may not copy, reproduce or redistribute these materials without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Thinkora shall not be liable for:

  • Loss of profits

  • Loss of business opportunities

  • Indirect or consequential losses

  • Service interruptions caused by third-party providers

  • Customer losses arising from inaccurate business information supplied by the customer

Nothing in these Terms excludes liability where it cannot legally be excluded.

10. Data Protection

Thinkora processes personal information in accordance with its Privacy Policy.

By using our services, you acknowledge that information may be processed using trusted third-party providers where necessary to deliver the service.

11. Changes to the Service

Thinkora may improve, modify or update its services from time to time.

Where changes materially affect customers, reasonable notice will be provided where practicable.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have any questions regarding these Terms & Conditions, please contact:

Thinkora

Email: hello@thinkorahq.com